Through Our Web Hosting Control Panel (CP).

» Context Help

Fast and easy explanations of each page of the CP. Simply click on the Show/Hide Help link in the top right corner of the CP. A drop-down window appears with more information about how to use the functionality of the particular section of the CP.

» Video Tutorials

We have made over 40 movies, so that you can become familiar with our Control Panel as quickly as possible by watching the relevant movie.

» F.A.Q.

This is an information system based on the keyword search principle, i.e. a FAQ (Frequently Asked Questions) information database, but much more advanced than a standard static FAQ. We regularly update the database of the F.A.Q. with new entries.

» Ticketing System

If you still haven’t found the answer to your question in the Help Center, we suggest that you use our Ticketing System. You can open a ticket by clicking on the Request Help link. Each ticket is replied to within no more than 60 minutes after it has been opened. In order to supervise and maintain a high quality support service, we insist that a unique ticket is opened for each problem through the Request Help link in the CP.

You can use Our Online Contact Form and get in touch with us 24 hours a day.

You can contacts us by phone:

» US toll free phone: +1-800-574-091

» International phone: +1-510-870-064

» UK phone: +44-20-8789-506

» AU PHONE: +61-2-8003-598